Responsible Gaming
Gaming Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While playing can be fun, it's important to understand that the house always has a mathematical advantage. Play only with money you can afford to lose and set strict limits before you start.
Age Verification
You must be at least 18 years of age to play online pokies in Aotearoa New Zealand. It is illegal for anyone under 18 to gamble online. If you are underage, please do not use gaming services on this site or any other online casino platform.
Warning Signs of Problem Gambling
If you recognise any of the following behaviours in yourself or someone you know, it may be time to seek help:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity from family or friends
- Gambling with money needed for essentials like rent, bills, or food
- Feeling anxious or irritable when not gambling
- Gambling for longer periods or with larger amounts than intended
- Neglecting work, study, or personal relationships due to gambling
- Borrowing money to fund gambling activities
- Lying about the amount of time or money spent gambling
- Failed attempts to cut down or stop gambling
- Experiencing mood changes or depression related to gambling
Self-Help Tools & Player Protections
Most reputable online gaming operators offer the following tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you can lose during a session or over a period of time
- Reality Checks: Receive regular reminders during play sessions about how long you've been playing and how much you've spent
- Session Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Account Closure: Request permanent closure of your account if you wish to stop gambling entirely
Use these tools proactively to protect yourself and maintain healthy gaming habits.
Support & Help Organisations
If you or someone you care about needs help with problem gambling, please reach out to one of these trusted organisations:
New Zealand
- Gambling Helpline (Aotearoa New Zealand): Phone 0800 654 655 (free call) | Website: www.gamblinghelpline.co.nz
- Problem Gambling Foundation: www.pgf.nz
International Support Services
- GamCare (United Kingdom): www.gamcare.org.uk
- GamStop (United Kingdom): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (United States): www.ncpgambling.org
These organisations provide free, confidential support 24/7 for people struggling with problem gambling.
If You Need Help, Seek It Today
Problem gambling is treatable, and support is available. If you or someone close to you is struggling with gambling, reach out to the Gambling Helpline on 0800 654 655 today. There is no shame in seeking help—recovery is possible with the right support.
Remember: gambling should be fun and entertaining. If it's causing you stress, financial hardship, or affecting your relationships, it's time to take action.